FAQs

Got a question? Here’s your answer:

Who do you produce videos for?

We don’t discriminate – we produce videos for all business sectors, from childcare to charities, building industry to corporate clients – we customise videos specific to the industry.

Can I star in my video as the voiceover?

Unless you sound like David Attenborough you should stick with one of our professionally recorded talents. We produce your voiceover in a recording studio to ensure the quality is top notch and not a backyard gig.

I'm not good with words, will you write the script for me?

You don’t need to ask us twice! Every Digital Doodle Ads package includes a carefully crafted script written by one of our expert scriptwriters, to ensure your message is clearly executed.

What do I need to provide to get started?

Choose your package and complete the online form. We want to get to know your company and what you want to achieve with your video – so consider this your brief. We’ll prompt you with the questions but the more information you provide, the better we can tailor your video.

Where can I use my new video?

The sky’s the limit! You tell us what you need your video for and we’ll create your video to suit its intent. So a Digital Doodle Ad for Facebook may have a different style as opposed to one on your homepage.

How do I pay?

Sorry, we don’t accept rainchecks. Upfront payment is required when you purchase a package on our website. You’ll receive a receipt once your payment has been processed. We accept Visa, Mastercard and American Express card.

How long before I get to see my video?

We don’t waste time, as soon as you receive your order confirmation email, you can expect to be reading your draft script within 5 working days. Once you’re happy with the script, we push along with production and within 7 working days the final video is yours to keep.

Can I make changes?

Is the sun yellow? You can make script changes prior to signing off on the script, however any amendments to the final animation will incur additional costs.

How do I upload the video to my site?

We’re glad you asked! You can either self host your video or upload it to a video platform such as You Tube or Vimeo (recommended), and then embed it on your website or add it to your social media platforms.

What format is my video?

A: Your video will be rendered in HD but it will be compressed for Internet use as an MP4 file.

Still itching with a question we haven’t answered? Drop us a line and we’ll get back to you soon.

LEARN THE SECRET INGREDIENT TO MAKING YOUR MARKETING CAMPAIGNS A SUCCESS

Download our FREE report on the secret science of selling. Fill in your email below and we’ll send it straight to inbox!

Engage Your Visitors, Increase Conversion Rates And Sales With A Powerful Explainer Video